Thank you for shopping with us. We value your business and want to ensure you're aware of our policies before making a purchase.
- All Sales Are Final: Once a purchase has been made, it is final. We do not offer refunds, exchanges, or store credits for any products sold. Please ensure you are certain about your purchase before finalizing.
- Product Description & Information: We make every effort to provide accurate descriptions and images for our products. Please review the product details and specifications carefully before making a purchase.
- Damaged or Defective Items: If you receive an item that is damaged or defective upon arrival, please contact us immediately at ositigerllc@gmail.com We will assess the situation and provide guidance on next steps. However, this does not guarantee a refund or exchange, as all sales are final and each crystal is unique in its own way.
- Reach Out Before Purchase: Our team at ositigerllc@gmail.com is here to assist you with any questions or concerns you may have before making a purchase. We encourage you to reach out if you're unsure about a product.
- Purchase Records: Please keep your receipt or proof of purchase. While all sales are final, this may be required if you need to report a damaged or defective item.
- Changes to this Policy: We reserve the right to modify or update this return policy at any time. Changes will be effective immediately upon posting on our website or in our store.
Thank you for understanding our return policy. We strive to offer high-quality products and appreciate your patronage. If you have questions or concerns, please don't hesitate to contact us at ositigerllc@gmail.com.