Shipping Policy

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Shipment Processing Time

All orders are processed within 3 business day. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. There are also times when orders may be delayed due to travel and market days. 

Shipping Rates & Delivery Estimates

Shipping is calculated using USPS rates. We do not use other shipping providers. 

Order confirmation & Order tracking

You will receive an Order Confirmation email once your order has been placed. This will confirm that we have received order and are working on it. You can also track your package by typing your confirmation number into an online tracking website. 

Customs, Duties and Taxes

OsiTiger is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

OsiTiger, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us and we will try to work out a fair solution. Please save all packaging materials and damaged goods before reaching out.